General Sublimation Questions

What is sublimation, and how does it work on tumblers, mugs, and apparel?
Sublimation is a process that uses heat to turn special dye ink into gas, bonding it permanently with surfaces like specially coated tumblers, mugs, or polyester fabric. This results in vibrant, durable designs that resist fading, peeling, or scratching.

What’s the difference between sublimation and vinyl designs?

• Sublimation: Uses heat to embed ink directly into coated surfaces, creating durable, fade-resistant, and dishwasher-safe designs. Ideal for vibrant, full-color designs.

• Vinyl: Adheres to the surface using adhesive. It may peel or fade with frequent washing, requires hand-washing, and is not microwave-safe. Typically used for simpler designs.

Tumblers and Mugs

Are sublimation designs dishwasher and microwave safe?
Tumblers are not microwave-safe and should be hand-washed. Mugs are generally dishwasher safe, but handwashing is recommended for longevity.

Can I customize the design on both sides of the tumbler or mug?
Yes, you can customize both sides.

What materials are used for tumblers and mugs?

• Tumblers: Stainless steel.

• Mugs: Stainless steel, ceramic, or bamboo.

Do sublimation mugs and tumblers come with lids or straws?

• Tumblers: Come with a stainless-steel straw and a straw cleaner.

• Mugs: Include a bamboo lid and a stainless-steel spoon.

How should I care for my sublimation tumbler or mug?
Hand-wash both items, drying lids thoroughly after cleaning.

Will the colors fade over time?
No, the colors are permanent and will not fade if care instructions are followed.

How long does the design last on a sublimation tumbler or mug?
The design is permanent and lasts as long as proper care instructions are followed.

Can I use my own photos or artwork for the design?
Yes, you can provide your own artwork. Send it via email, and I will respond within 1-2 business days.

What sizes are available for tumblers and mugs?
Sizes vary; please inquire for specific options.

Can sublimation designs be done on colored mugs or tumblers?
No, only blank (white) items are used for sublimation.

What’s the turnaround time for custom orders?
Please inquire for specific timing based on order details.

Apparel Sublimation

What is sublimation, and how does it work on apparel?
Sublimation on apparel uses heat to bond dye with polyester fabric, creating vibrant, durable designs that won’t fade, crack, or peel.

What fabric is best for sublimation printing?
Polyester or polyester-coated fabrics are ideal for sublimation. Sublimation doesn’t bond well with cotton or natural fibers.

Will the design fade or crack over time?
No, sublimation designs are permanent and won’t fade or crack with proper care.

Can I wash sublimated apparel in the washing machine?
Yes, sublimated apparel is machine-washable; follow care instructions for best results.

Are there limitations on colors or designs that can be printed?
No, sublimation supports full-color, intricate designs and works best on white or light-colored fabrics.

Can I provide my own design or artwork for custom apparel?
Yes, artwork can be provided with a transparent background.

Is there a minimum order quantity for custom sublimated apparel?
No, there is no minimum order quantity. For specific delivery dates, please order in advance.

What types of apparel can be sublimated?
Any 100% polyester apparel can be sublimated. For cotton items, DTF (Direct-to-Film) printing is available.